Shipping and Returns
Ynesuelves.com offers worldwide shipping and delivery times may vary depending on the destination.
- Spain: 2 to 4 working days
- Europe: 2 to 5 working days
- Rest of the world: 2 to 8 working days
PRICES
Spain
Peninsula and Baleares
Shipping: 5€
Returns: 5€
Spain
Canarias, Ceuta and Melilla
Shipping: 15€
Returns: 10€
Europe
Shipping: 12€
Returns: 10€
Rest of the world
The price to be confirmed by entering the country of shipping at checkout.
Please note that the shipping price does not include local import taxes, which may apply to shipments destined for countries outside the European Union. These expenses are not the responsibility of the brand and must be borne by the recipient of the parcel. Regrettably, we have no control over these charges and cannot provide an estimate, as customs policies and import duties vary by country.
The customer may assume full responsibility for all postal charges, return shipment costs, customs fees, and handling charges if they decline to accept a parcel due to import duties or taxes.
Ynesuelves offers a 14-day return and exchange policy from the delivery date. The product must be in perfect condition, and the original labels must be included. Please note that customized jewellery and clothing won’t be suitable for exchange or return.
Please contact our customer service ([email protected]) in order to request a return or exchange.
If you want to make an exchange for another size, you will need to make a return and place a new order. Please, email us at [email protected] to get a refund on the shipping costs that may be added to your second order.